At SkyHome EWS, we are committed to delivering your furniture quickly and safely. This Delivery & Shipping Policy explains how we process, ship, and deliver orders placed on skyhomeews.com.

Order Processing

  • Orders are typically processed within 6–12 hours after payment is confirmed.
  • Once your order is processed, you will receive an order confirmation email.
  • When your order is shipped, a shipping confirmation email with tracking information will be sent to you.

Shipping Fees & Methods

  • United States: Free standard shipping on all orders. Estimated delivery within 3–7 business days.
  • Europe: Free standard shipping on eligible orders. Estimated delivery within 8 business days.
  • Other Regions: Additional shipping charges may apply depending on your location. Estimated delivery times will be provided at checkout.

Please note that delivery times are estimates and may vary due to carrier delays, customs clearance, or other unforeseen factors.

Tracking Your Order

Once your order has shipped, you can track it using the link provided in your shipping confirmation email. If you experience issues with tracking, please contact our customer service team.

Failed Delivery & Address Issues

  • Customers are responsible for providing an accurate and complete shipping address.
  • If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
  • If a package is lost or delayed due to the carrier, we will assist you in filing a claim with the carrier.

Shipping Restrictions

  • We do not ship to P.O. Boxes or certain remote locations.
  • Some oversized or fragile furniture items may require special delivery arrangements. In such cases, we will contact you prior to shipping.

International Shipping

  • International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer.
  • Customs clearance may cause additional delays beyond our control.

Contact Us

If you have any questions about shipping, delivery times, or order tracking, please contact us at:

📧 Email: skyhomews@outlook.com
🌐 Website: skyhomeews.com